Camera/Microphone Troubleshooting Guide:

In the attached PDF you will find the information on how to:

1. Section 1: The Basics

   1. Ensure a stable Internet connection.

   2. Log into LivePrep on a computer or tablet (no smartphones).

   3. Use Google Chrome as the browser.

   Section 2: Log into Google Chrome with Personal Email

   1. Verify you're logged into Google Chrome with a personal, not a school email.

   2. If logged into a school email, switch to a personal email or use Guest/Incognito mode.

   Section 3: Troubleshooting Camera/Microphone Issues

   1. Allow camera/microphone access when prompted.

   2. Ensure Google Chrome settings allow LivePrep to use your camera and microphone.

   3. Adjust settings if needed and relaunch Chrome.

   Section 4: Troubleshooting Backup Google Meet Issues

   1. Ensure you're logged into Google Meet with a personal email, not a school one.

   2. Switch accounts if needed to resolve camera/mic issues.